Each product page lists compatible motorcycle models, years, and OEM part numbers. Please verify using your Vehicle Identification Number (VIN) or OEM parts manual. If you order the wrong part due to mismatched fitment, return shipping costs will be the buyer's responsibility. You can also browse our Parts Catalog to find suitable products. If you're still unsure, contact our customer service team with your motorcycle model, year, and VIN, and we'll help confirm compatibility.

Yes — you can return any item for any reason within 14 days of delivery. Return shipping costs are the buyer's responsibility. Returned items must be unused, not installed on the vehicle, in original packaging, and with all accessories included. Once a part has been installed, it is no longer eligible for returns. We recommend inspecting the part carefully before installation to avoid unnecessary returns.

We maintain strict supply chain controls — all products come from certified partner factories and meet OEM quality standards. We stand behind every part:
· OEM Quality: Every part meets OEM performance and reliability standards.
· Warranty Coverage: All parts undergo rigorous quality inspection to ensure durability and performance.
· Important Note: Warranty covers only material and manufacturing defects. Damage caused by improper installation, vehicle modification, accident impact, or normal wear & tear is not covered. If you experience a manufacturing defect, please contact us within 48 hours of delivery with photo evidence, and we will arrange a free replacement or refund.

Please contact us within 48 hours of delivery with clear photos of the outer box, shipping label, and the product. Once verified, we will arrange a replacement or refund and cover all related shipping costs.

Tip: We recommend recording an unboxing video as proof for any claims.

Orders are shipped within 1–3 business days after payment. We offer the following shipping options:
· DHL / FedEx – Approximately 1 week
· Yanwen / SFC – Approximately 1–2 weeks
· Sea Freight – Ideal for bulk orders

Once your order is dispatched, we will send the tracking number via email.

Yes. International orders may be subject to customs duties, VAT, or clearance fees imposed by the destination country's customs authorities. These fees are the buyer's responsibility and are not included in the product price or shipping cost. We recommend checking with your local customs office for specific rates before placing your order.

We ship to all countries and regions covered by DHL, FedEx, Yanwen, SFC, or sea freight — covering most of the world. Including but not limited to:
· North America: USA, Canada, Mexico
· Europe: UK, Germany, France, Italy, Spain, Netherlands, Belgium, and other EU countries
· Asia Pacific: Australia, New Zealand, Japan, South Korea, Singapore, Malaysia, Thailand, Philippines, Vietnam
· Middle East: UAE, Saudi Arabia, Israel
· Others: South Africa, Brazil, Argentina, etc.

If your country is not listed, please contact us before ordering to confirm availability.

We accept Visa, Mastercard, PayPal, Google Pay, Bank Wire Transfer (T/T), Alipay, and WeChat Pay. Available options will be displayed at checkout. All payments are processed through secure payment gateways to protect your financial information.

If your order has not yet entered the packing stage, please contact us immediately via email or live chat to request changes. Once shipped, the address cannot be changed. Please double-check all information before checkout.

You can checkout as a guest, or create an account to view order history, track shipments, and enjoy member benefits.

Our website uses SSL encryption (HTTPS), and payments are processed through secure gateways. We do not store complete credit card numbers, and your privacy is fully protected.

Yes, we offer tiered quantity discounts for bulk purchases. When the order quantity across different products reaches the applicable threshold, the discounted price will be automatically applied at checkout. No manual application needed — buy more, save more! Ideal for repair shops or bulk stocking. For large orders, contact our customer service to discuss consolidated packaging and save on international shipping costs.

MORTCH MOTOR was established in 2008 and has served the motorcycle aftermarket for over 15 years. We are committed to providing high-quality, cost-effective motorcycle parts to riders and repair shops worldwide.

Why choose us:
· Superior Quality: Every part undergoes strict quality inspection
· Expert Support: Experienced technical team for fitment guidance and after-sales assistance
· Global Delivery: Partnered with DHL, FedEx, and more for fast worldwide shipping
· Customer First: 14-day hassle-free returns, 48-hour damage response — shop with confidence
· Ample Stock: Covers major motorcycle brands with stable inventory and fast dispatch